Features Are a One-Way Street
July 1st, 2008 | Published in Uncategorized
Ryan Singer:
The lesson: Once your user base has grown beyond a certain point, you cannot take features away from them. They will freak out. Whether the feature is good or bad, once you launch it you’ve married it.
Worth the read and worth remembering always, it is the danger with reactive development practices and failing to measure all new features against a few metrics, inlcuding
- Does it reduce support costs (thanks Matt)
- Does it support the long term goals and plans
- Do we want to support it forever
(Via Daring Fireball.)
