How to report bugs effectively
How to report bugs effectively:
PhpNut just posted the link http://www.chiark.greenend.org.uk/~sgtatham/bugs.html in the IRC. It is an essay about reporting bugs. It is worth reading before you open a ticket at https://trac.cakephp.org/.
It’s worth reading before you post a bug to ANYONE. this is one thing that almost everyone is BAD at, myself included. Man the reports I have gotten in general are 95% useless. Another great read on this is from Brent S. of NetNewsWire and MarsEdit Fame in essence is:
- What I did. This should include as much detail as possible.
- What I expected.
- What actually happened.
I also like Joel S.’s take. Very similar to Brent’s but using his very fine FogBUGZ tracking system as an example.
I use a mix of Mantis and Trac for my bug tracking needs. Why do I use two you may ask… Well that is a topic for another time…..
(Via cake baker.)
You’re currently reading “How to report bugs effectively”, an entry on Sam’s random musings
- Published:
- 02.11.06 / 11am
- Category:
- Code Development, Software, Tools I Use
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